Terms & Conditions

These Terms and Conditions govern your use of the EJ Creative Strategies website and the services we provide. Please read them carefully. They are written to be clear and fair to both you and us.

Agreement to Terms

By accessing or using the EJ Creative Strategies website (ejcreativestrategies.com) or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our website or services.

Services

EJ Creative Strategies provides brand strategy, content creation, creative direction, digital growth and optimization, and related consulting services to business clients. The specific scope, deliverables, timeline, and compensation for any engagement will be outlined in a separate proposal, statement of work, or service agreement provided to the client before work begins.

If anything in an individual signed service agreement conflicts with these Terms, the terms of that signed agreement will control for that engagement. We reserve the right to decline any project or client engagement at our discretion.

Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of EJ Creative Strategies and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our express written permission.

Regarding client work: upon receipt of full payment, clients are granted full ownership of the final deliverables as specified in their service agreement. Until full payment is received, all work product, drafts, and concepts remain the property of EJ Creative Strategies. We retain ownership of any preliminary concepts, drafts, and unused materials not included in the final deliverables, along with any general tools, templates, processes, and know-how used to create the work. EJ Creative Strategies retains the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing.

Third-Party Materials and Licenses

Some deliverables may include third-party assets such as fonts, stock images, software, or plugins that are subject to their own licenses. Unless stated otherwise in your service agreement, the client is responsible for maintaining any ongoing licenses, subscriptions, or fees required to continue using those third-party materials after the engagement ends.

Payment Terms

Payment terms for services are established in each individual client agreement. In general:

• Project-based work typically requires a deposit before work begins, with the balance due upon completion or at agreed milestones
• Monthly retainer clients are billed at the start of each billing cycle
• Invoices not paid within the agreed timeframe may result in a pause of services and may be subject to a late fee as specified in the applicable agreement
• All fees are non-refundable unless otherwise specified in a written agreement

Revisions and Approvals

The number of revisions included in any engagement will be specified in the applicable service agreement. Work is considered approved and final once the client provides written sign-off, or after a reasonable period without requested changes as defined in the agreement. Additional revisions or scope changes beyond what is agreed may be subject to additional fees.

Client Responsibilities

Clients agree to provide accurate information, timely feedback, and any materials or assets required for us to complete the work. The client is responsible for ensuring they have the rights to any materials they provide to us, such as logos, photos, copy, or trademarks. Delays caused by the client may affect project timelines and are not the responsibility of EJ Creative Strategies.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of an engagement. This obligation survives the termination of any service agreement.

Limitation of Liability

EJ Creative Strategies shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services, even if we have been advised of the possibility of such damages. Our total liability in connection with any services shall not exceed the total fees paid by the client for the applicable engagement.

We do not guarantee any specific business results, such as sales, leads, rankings, or revenue, as outcomes depend on many factors outside our control.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

Indemnification

You agree to indemnify and hold harmless EJ Creative Strategies and its team from any claims, damages, losses, or expenses, including reasonable attorney fees, arising out of your breach of these Terms, your misuse of our services, or your use of any materials you supplied to us that infringe on the rights of a third party.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Termination

Either party may terminate a service engagement with written notice as specified in the applicable service agreement. Upon termination, the client is responsible for payment of all work completed up to the termination date. EJ Creative Strategies reserves the right to terminate any engagement for cause, including but not limited to non-payment or breach of these terms.

Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in Sacramento County, California.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

EJ Creative Strategies
Elk Grove, CA
[email protected]